Marcus | Men's Outdoor Hooded Fleece Lined Waterproof Jacket

We offer Free Shipping on all orders across the United States. Orders are typically processed within 1–3 business days. Once your package is on its way, we will send you a tracking number via email so you can monitor its delivery status.

Please ensure someone is available to receive the package to avoid any reshipment fees.

Not the perfect fit? You can return your items within 30 days of delivery. Simply contact our support team at support@wearcarver.com to start the process.

To maintain high hygiene standards, please note that swimwear and undergarments are final sale and cannot be returned.

Proper care ensures your garments stay in great condition for longer. Here's a guide on how to wash your bottoms and topwear:

Step 1: Check the Care Label: Before washing any garment, always check the care label for specific instructions. Different fabrics and designs may require different care methods.

Step 2: Sort by Color and Fabric: Separate your garments into light and dark colors to prevent color bleeding. Additionally, separate delicate fabrics from sturdier ones to avoid damage.

Step 3: Pre-Treat Stains: If there are any stains on your garments, pre-treat them with a stain remover or gentle detergent before washing. Follow the instructions on the product label for best results.

Step 4: Choose the Right Washing Cycle: Select the appropriate washing cycle on your washing machine based on the fabric and level of soiling. Use a gentle or delicate cycle for delicate fabrics and a regular cycle for sturdier materials.

Step 5: Use a Mild Detergent: Use a mild detergent that is suitable for the fabric of your garments. Avoid using bleach or harsh chemicals, especially on delicate fabrics.

Step 6: Wash in Cold Water: To prevent shrinking and color fading, wash your garments in cold water. Cold water is also gentler on fabrics and helps to preserve their integrity.

Step 7: Turn Garments Inside Out: Turn your garments inside out before washing to protect the outer surface and minimize friction during the washing cycle.

Step 8: Use a Gentle Cycle: If your washing machine offers a gentle cycle option, use it for delicate fabrics or garments with embellishments to minimize wear and tear.

Step 9: Air Dry or Tumble Dry Low: After washing, air dry your garments by laying them flat or hanging them on a drying rack. If using a dryer, choose a low heat setting to prevent shrinkage and damage to the fabric.

Step 10: Iron or Steam as Needed: Once dry, iron or steam your garments as needed to remove wrinkles and maintain a neat appearance. Follow the ironing instructions on the care label to avoid damaging the fabric.

By following these steps, you can ensure that your bottoms and topwear are washed effectively while preserving their quality and longevity.

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We stand behind the quality of our products. If you receive an item that is damaged, defective, or incorrect, please notify us within 48 hours of delivery at support@wearcarver.com

We will arrange a replacement or a full refund immediately at no extra cost to you.

We are here to help! Whether you have questions about sizing, materials, or your order status, feel free to reach out. We aim to respond to all emails within 24 hours.

• Email: support@wearcarver.com
• Support Hours: Mon–Fri: 8 AM – 6 PM ET | Weekends: 8 AM – 5 PM ET.